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The Impact of AI in Industrial Services

Date: August 25, 2026 | Time: 10:30-11:30 AM ET / 4:30-5:30 PM CET

Our upcoming webinar will uncover unique opportunities AI can offer the services arm of industrial companies. Our experts will share their latest perspectives together with live demos on how industrial organizations can best leverage the latest AI capabilities to enhance their service offerings, improve operational performance, and unlock new sources of value. In the session, we will cover several key topics including:

  • Customers – How can I proactively identify and efficiently address customer pain points across my installed base?
  • Technicians – How can I boost productivity within my ground force and reduce truck rolls?
  • Organizations as a whole – How might a fully AI-integrated organization look for my business, and how can we make that leap?

Join us for practical insights, real-world examples, and live demos that showcase what becomes possible when industrial services intersect with intelligent, agentic systems.

Speakers

Florent Kervazo

Senior Partner
McKinsey & Company

Harold Brink

Partner
McKinsey & Company

Subu Narayanan

Partner
McKinsey & Company
Host

Ryan Fletcher

Partner and Titanium Economy Lead
McKinsey & Company

America’s Industrial Economic Backbone - A Titanium Economy Webinar Series

A collection of high-performing industrial tech companies, known as the Titanium Economy, is paving the way not only for the future of industrials – but for the future of the American economy.

These industrial companies offer a surprisingly bright future, not just to investors but to workers and our broader communities as well. They are a source of high-paying, domestic jobs, critical innovations, and soaring valuations, often quietly out-performing the market with 40% profit margins.

In this webinar series, we’ll convene leaders from advanced industrial companies, like yours, to share perspectives on the most relevant and timely topics. We’ll cover the macro trends directly impacting your business, as well as provide insights into how to navigate the road ahead.

Join us for this series of webinars, each featuring brief perspectives from McKinsey experts and an in-depth Q&A discussion.